Privacy policy

The Smart Office Box - Smart Akustik Solutions GmbH, Fercher-von-Steinwand-Straße 6, 9500 Villach | Austria (hereinafter referred to as Smart Office Box) is pleased that you are visiting our website and that you are interested in our company, our products and our service.
We take the protection of your personal data very seriously and strictly adhere to the rules of data protection laws. Personal data is only collected on this website to the extent technically necessary. Under no circumstances will the data collected be sold or passed on to third parties without authorization for other reasons. The following statement gives you an overview of how we guarantee this protection and what type of data is collected for what purpose.

Data protection declaration and consent to data use www.smartofficebox.com

Notice

You can object to the use, processing and transmission of your personal data for marketing purposes at any time by sending an informal message to Smart Office Box - Smart Akustik Solutions GmbH, Fercher-von-Steinwand-Straße 6, 9500 Villach | Austria, or by email to office@smartofficebox.com disagree. However, this does not apply to the data required to process your order. After receiving your objection, we will no longer use, process and transmit the data concerned for purposes other than processing your order and will no longer send you advertising material, including our catalogues.

Personal Data

Personal data is information about factual or personal circumstances of a specific or identifiable natural person. This includes, for example, your name, your telephone number, your address and all inventory data that you provide us with when requesting a catalog or consultation.

Statistical data that we collect when you visit our website, for example, and that cannot be directly linked to your person, are not included here. For example, these are statistics on which pages of our website are particularly popular or how many users visit certain pages of the Smart Office Box website.

Privacy Notice

In all data processing operations (e.g. collection, processing and transmission) we proceed in accordance with the statutory provisions. We collect, store and process your data when you contact us, subscribe to a newsletter and for the entire processing of your purchase, including any later warranties, for our services, technical administration and our own marketing purposes.

Your data required for business transactions will be stored by us and passed on to our Smart Office Box partners and service providers commissioned by us to the extent required for order processing. The data passed on in this way may only be used by our service providers to fulfill their task. Any other use of the information is not permitted and does not take place with any of the service providers we have commissioned.

Furthermore, address and order data are collected and processed for our own marketing purposes. For third-party marketing purposes, only data that is legally permitted (generally published data and certain data summarized in lists in accordance with Section 28 Paragraph 3 Sentence 2 and Sentence 4 of the Federal Data Protection Act) will be passed on.

Data processing on this website

Information that your browser transmits to us is automatically stored in the server log files.

These are:

Browser type/version
operating system used
Referrer URL (the page that referred to us)
Host name of the accessing computer (IP address)
Time of server request

This data cannot be directly assigned to specific persons. This data is not merged with other data sources.

Further data is only collected if this is given voluntarily, for example as part of an enquiry, participation in a competition or a catalog request.

We use cookies on various pages to make visiting our website attractive and convenient for you as a customer and to enable the use of certain functions. These are small text files that are stored on your computer. Most of the cookies we use are deleted from your hard drive after the end of the browser session (so-called session cookies). Other cookies remain on your computer and enable us to recognize your computer on your next visit (so-called permanent cookies). Our partner companies are not permitted to use cookies to collect, process or use personal data via our website.

Cookies are not dangerous:

Cookies cannot transmit viruses.
Cookies cannot read hard disk data.
Your e-mail address cannot be found out through the use of cookies.
E-mails cannot be sent unnoticed.
Cookies cannot be read by other web servers.

Do you want to forgo the benefits of our cookies?

The help function in the menu bar of most web browsers explains how to prevent your browser from accepting new cookies, how to let your browser know when you receive a new cookie or how to delete all cookies already received and for can block all others.

Example in Microsoft Edge:

Open the three-dot menu at the top right and click on "Settings".
Then go to "Website Permissions" on the left and click on "Cookis and Website Data".
Then check the "Allow websites to save and read cookie data (recommended)" option so that the slider is blue.

Example in Firefox:

From the "Extras" menu, select Settings
Click on the "Privacy" tab.
In the drop-down menu, select the entry "Create according to user-defined settings".
Now you can set whether to accept cookies, how long you want to keep those cookies and add exceptions about which websites you always or never want to allow to use cookies.
Confirm your setting with "OK".

Example in Google Chrome:

Click the three-dot menu three-dot menu in the top-right corner, and then click Settings.
Under "Privacy and security," click Cookies and other site data.
Select an option:

Allow all cookies
Block all cookies (not recommended)
Block third-party cookies in incognito mode
Block third-party cookies

However, only by using our cookies you can fully use and experience some of the most interesting features on www.smartofficebox.com. We therefore recommend that you leave the receipt of cookies switched on.

Safety measures

Your stored personal data is protected against misuse and unauthorized access in all systems and is only accessible to a specific, authorized group of people via user ID and password. Our security measures are constantly adapted to technological progress.

Newsletter

We use the so-called double opt-in procedure to send the newsletter, i.e. we will only send you a newsletter by email if you have previously expressly confirmed to us that we should activate the newsletter service. We will then send you a notification email and ask you to confirm that you wish to receive our newsletter by clicking on a link contained in this email.

If you later no longer wish to receive newsletters from us, you can object to this at any time without incurring any costs other than the transmission costs according to the basic tariffs. A message in text form to the contact details mentioned under the point right to information (e.g. e-mail, fax, letter) is sufficient for this. Of course, you will also find an unsubscribe link at the end of every newsletter. After receiving your cancellation, we will immediately stop sending newsletters.

Google Analytics und Google Remarketing

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full. Third-party vendors, including Google, serve ads on websites on the Internet and use stored cookies to serve ads based on a user's previous visits to that website. You can also prevent the data generated by the cookie and related to your use of the website (including your IP address) being sent to Google and the processing of this data by Google by clicking on the following link (https://chrome.google.com/webstore/detail/google-analytics-opt-out/fllaojicojecljbmefodhfapmkghcbnh?hl) Download and install the available browser plugin.

Hotjar

We use Hotjar to better understand the needs of our users and to optimize the offer and experience on this website. Hotjar's technology enables us to get a better understanding of our users' experiences (e.g. how much time users spend on which pages, which links they click on, what they like and dislike, etc.) and this helps us to tailor our offer to the feedback from our users.Hotjar works with cookies and other technologies to collect data about the behavior of our users and their end devices, in particular Device IP address (recorded and stored only in an anonymous form while you are using the website), screen size, device type (unique device identifiers), information about the browser used, location (country only), preferred language for displaying our website. Hotjar saves this information on our behalf in a pseudonymised user profile.Hotjar is contractually prohibited from selling the data collected on our behalf.

Right of providing information

According to the Federal Data Protection Act, you have a right to free information about your stored data and, if necessary, a right to correction, blocking or deletion of this data.

If you have any questions about the collection, processing or use of your personal data, or if you need information, correction, blocking or deletion of data, please contact:

Smart Office Box

Smart Akustik Solutions GmbH
Fercher-von-Steinwand-Straße 6
9500 Villach | Austria
+43 1 934 6604

office@smartofficebox.com

Further information

Your trust is important to us. Therefore, we would like to answer your questions at any time regarding the processing of your personal data. If you have any questions that this data protection declaration could not answer or if you would like more detailed information on a point, please contact us at any time.